HRM Options Jobs

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Category:  Customer Service
Type:  Permanent Full-Time
Salary Range:  Undisclosed - Undisclosed $ Undisclosed
Zip Code: 
Job Location:  Jamaica
Posted:  08/01/2020
Education Level:  Minimum Education High School
Degree title:  CXC
Experience:  Minimum Experience Less then 1 Year
Career Level:  Entry Level
Required Travel:  Not Required
Job Status
Start Publishing:  08/01/2020
Stop Publishing:  08/31/2020
HRM Options Group International Limited

Candidates are being recruited to join a call center team in Montego Bay as Chat Agents!

Chat Specialists need to think fast to provide a personalized experience for each consumer based on their wants and needs. Agents are required have meaningful conversations that build trust and encourage action through unscripted conversations.

• Are you a cooperative and sympathetic listener?
• Are you able to type at 40 word per minute?
• Are you able to work between the hours of 11a.m-11p.m?
• Do you enjoy working in a customer service, team-oriented environment?
• Are you people-focused and willing to give helpful service?

• This is a full-time career with growth potentials.
• Flexibility is key as this roles operates days, nights, holidays and weekends.
• This position is most easily accessible for candidates in St. James and surrounding areas.

Joining the the family, you will experience ….

• Paid Training- Monday through Friday, 8am to 5pm daily. Training will extend two weeks.
• Excellent training and supervisory support – to help you feel comfortable servicing our customers.
• Opportunity for advancement -75% of our leaders, managers, and operational personnel started their careers in this entry level
• Competitive Salary
• Health and Life Insurance
• Lunch benefits
• Free transportation
• Free Wi-Fi
• Beautiful location, cafeteria onsite, Chill room, friendly staff
• A fun environment! We respect our employees and strive to make our environment exciting and fun!



Preferred passes in Maths and English at CSEC or equivalent level

Preferred Skills

• Excellent communication and active listening skills, including the ability to speak, read and write fluently in English
• Computer proficiency, including ability to easily navigate and toggle between multiple screens, talk and type at the same time and
troubleshoot basic computer issues
• Minimum typing speed of 40 wpm
• Must be 18 years and older
• Must possess a valid Jamaican ID (Passport, National ID or Driver’s License)

Submit resume to

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Call Us Direct: (876) 632-2570 | (876) 978-4363

(954) 271-6805 | (876) 632-2573 (Fax)