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Overview
Category:  Services
Type:  Permanent Full-Time
Salary Range:  Undisclosed - Undisclosed $ Undisclosed
Zip Code:  00000
Job Location:  Jamaica
Posted:  09/08/2020
Requirements
Education Level:  Maximum Education University
Degree title:  Business Administration
Experience:  Minimum Experience 2 Year
Career Level:  Entry Level
Required Travel:  Not Required
Job Status
Start Publishing:  09/08/2020
Stop Publishing:  10/31/2020
HRM Options Group International Limited http://viewsitesample.com/hrm2/
Description

The candidate is responsible for reaching out to customers to collect amounts owing by or due from Debtors, under the terms and conditions agreed and is expected to use his/her best endeavours to collect at least the monthly targets agreed for our client. If the targets are not met the Agreement will be reviewed.

Job Duties

1. The candidate shall visit debtors accounts as per Portfolio Create a list of people who have not made payments.
2. Organize list according to severity of delinquency.
3. Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
4. Call customers using telephone.
5. Utilize computer systems to handle skip tracing.
6. Inform clients of overdue accounts and amount currently owed.
7. Attempt to collect payment.
8. Review terms of sale or loan documents.
9. Ensure all customer information is correct, including phone numbers and addresses.
10. Set up repayment plans and new terms of sale.
11. Offer advice or refer customers to debt counselors.
12. Record new commitment to repay debt.
13. Send statements of delinquencies to credit bureau.
14. Purge records if debt has been satisfied.
15. Follow federal and state laws dealing with debt collection.
16. Print reports for management.

Qualifications

o Debt Collection certification or training preferred.
o A minimum of 2 years’ experience in sales, customer service, or telemarketing.
o Previous debt collection experience will be advantageous.

Preferred Skills

o Experience in developing and enacting debt recovery plans and strategies to prevent losses.
o Ability to collaborate on debt collection efforts with other departments and institutions.
o Experience in tracking down defaulters by searching publicly-available databases and records.
o Exceptional record-keeping and interpersonal skills.
o Customer service
o Excellent Communication Skills
o Negotiation
o Persuasion
o Patience and diligence

Applications must be submitted to: jobs@hrmoptionsgroup.com

Get in touch

Call Us Direct: (876) 632-2570 | (876) 978-4363

(954) 271-6805 | (876) 632-2573 (Fax)